WellRyde for Dispatchers
As a dispatcher it’s all about speed. You’re on the phone constantly with trip/funding sources, drivers and riders. You need to know where your fleet of vehicles and drivers are at a moment’s notice to take swift action. You need planning tools to assist you in building optimal routes for your vehicles and drivers, and you need to be able to seamlessly handle exceptions and the unknowns that are thrown at you daily. And for those dispatchers that also drive during the day, you need a way to dispatch directly from a mobile app while on the go.
Manual trips assignment and exception management (reroutes, cancellations, no-shows, etc.)
Dispatch from the WellRyde Android and iOS App
Trip recurrence scheduling
Trip level history and event tracking for driver audits
Contextual Assisted Trip Planning
Trip Route Optimization
Real-time dashboards with configurable widgets
Scheduled report generation and distribution on historical activities
Driver and rider notifications (email, sms/text and push notification)
Trip assignment to business partners
Direct Integration and/or predefined broker import templates
Check out our pricing model to find the plan that fits your business needs
Frequently asked questions
All routes are built as drafts before they are confirmed. So any drafts routes can be adjusted by adding or removing trips legs or Pickup or Drop-off stops from them. In fact, dispatchers can make adjustments to confirmed routes by adding or removing trips as well.
In the latest release of the WellRyde dispatch portal, WellRyde supports both list view and contextual map view trip assignment to drivers and/or vehicle routes.
Yes, multiple trips sources can be defined within one excel import sheet which can seamlessly be imported into the WellRyde platform for assignment, processing and billing.
Since implementing WellRyde into our daily operations, it has made dispatching much easier and faster and saves us an immense amount of time and money on billing. Some of our most appreciated features are the speed and ease of assigning and moving trips to and from drivers throughout the day, as well as the reports that aide in the billing process.
Owner of Show-Me Medical Transportation